This Privacy Policy explains how Ideal English Schools [ISL IDEAL SCHOOL OF LANGUAGES] (“Ideal English Schools,” “we,” “our,” or “us”) collects, uses, shares, and safeguards information when you use the mobile application (the “App”) and our website at
https://www.idealenglishschools.com/ and https://www.iesglobal.app/ (the “Site”).
1) Who we are & scope
Controller: Ideal English Schools, [ISL IDEAL SCHOOL OF LANGUAGES], 32819.
Class schedule, attendance, assignments, submissions, grades/feedback (if enabled), documents you or the school upload; in-app messages with teachers/administration (if enabled).
C. Device & Usage Data
Device model, OS/app version, language; log and telemetry data (screens viewed, features used); push token for notifications (if opted in).
D. Diagnostics
Crash reports and performance data for troubleshooting.
E. Cookies & Similar Technologies (Site)
Essential operation, analytics, and preferences (see Section 10).
F. Optional Information
Approximate location (if permission is granted) for regional content/scheduling; support requests, survey responses, other information you provide.
Sources: You, your device, school administrators/teachers, and service providers operating parts of our infrastructure.
3) How we use information
Provide and operate the App/Site: account creation and management, authentication, schedules, attendance, materials, assignments, messaging.
Communicate with you: announcements, class updates, reminders (including push notifications, if enabled).
Support & security: respond to support requests; protect against fraud/abuse; enforce terms.
Improve and develop: monitor performance, fix bugs, enhance features using aggregated or de-identified analytics.
Legal: comply with laws and respond to lawful requests.
School personnel: authorized teachers, staff, administrators to provide educational services.
Service providers (processors): vendors that host, analyze, deliver push/email, provide crash reporting/support (e.g., [cloud host], [analytics], [crash reporting], [push provider]) under our instructions.
Legal & safety: comply with law, legal process, or protect rights, safety, and property.
Business transfers: merger, acquisition, financing, or sale of assets; we will notify of material changes.
5) International data transfers
Your information may be processed in countries other than your own. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses). Contact us for details.
6) Data retention
We retain personal information as long as necessary to provide the App/Site, fulfill purposes in this Policy, and meet legal/accounting/reporting requirements. When no longer needed, we delete or anonymize data.
7) Your choices
Account info: update certain details in the App or by contacting us.
Notifications: enable/disable push notifications in the App and device settings.
Email/SMS: opt out of non-essential messages via links or by contacting us.
Cookies: manage via your browser (see Section 10).
8) Your privacy rights
Depending on your location, you may have rights to access, correct, delete, or receive a copy of your data; object to/restrict processing; and withdraw consent.
How to exercise: contact [[email protected]]. We may verify identity and may deny where permitted by law.
California (CCPA/CPRA): We do not sell or “share” personal information for cross-context advertising. You have rights to know, delete, correct, and limit certain uses of sensitive information.
EEA/UK: You may lodge a complaint with your data protection authority. Please contact us first so we can address your concerns.
9) Children’s privacy
The App may be used by minors as part of coursework. If you are under 13 (or the minimum age in your jurisdiction), use the App only with parent/guardian consent and, where applicable, school authorization. If you believe a child used the App without required consent, contact us.
10) Cookies & tracking (Site)
We use essential cookies to operate the Site and may use analytics cookies to improve services. You can block/delete cookies in your browser; some features may not function properly. We do not use third-party advertising cookies on the Site.
11) Third-party services & links
The App/Site may link to or integrate third-party services (file viewers, video players, maps). Your use of those services is governed by their policies. We are not responsible for their practices.
12) Security
We implement technical and organizational measures (e.g., encryption in transit, access controls). No method of transmission or storage is 100% secure.
13) Changes to this Policy
We may update this Policy periodically. The “Effective date” shows the latest version. Material changes will be communicated via the App/Site or email when appropriate.
Optional summary to align with Apple’s App Privacy labels—keep consistent with App Store Connect.
Data Linked to You (account & student services): Contact Info (name, email, phone), Identifiers (user ID), User Content (assignments, messages, files), Education Data (schedule, attendance, grades/feedback if enabled).
Data Not Linked to You (reliability & improvement): Diagnostics (crash logs, performance), Usage Data (product interaction, app version, device info).